Customer Service/Customer Support Internship


Company Name Qriocity Ventures Private Limited
Location Chennai
Start Date Between 4th Jul'24 and 8th Aug'24
Duration 3 Months
Stipend ₹ 15,000-25,000 /month
Apply By 20 Aug' 24
Posted 3 days ago
Internship Type In-office
Applicants 5 openings

About the Internship

Selected intern's day-to-day responsibilities include:

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring their satisfaction and building strong customer relationships.
  • Resolve customer issues efficiently, providing accurate and helpful information while maintaining a friendly and empathetic attitude.
  • Collaborate with cross-functional teams to address customer concerns, ensuring smooth communication and effective problem-solving.
  • Document customer interactions and maintain accurate records of inquiries, comments, and feedback, contributing to our continuous improvement efforts.
  • Proactively identify trends and recurring issues, sharing insights with the team to improve our products and services.
  • Stay up-to-date with Qriocity Ventures' offerings and updates, ensuring thorough knowledge to address customer needs effectively.
  • Contribute to ongoing projects and initiatives, actively participating in team meetings and brainstorming sessions, and offering fresh perspectives to enhance our customer support processes.

Who Can Apply

  • Are available for full-time (in-office) internship.
  • Can start the internship between 4th Jul'24 and 8th Aug'24.
  • Are available for a duration of 3 months.
  • Have relevant skills and interests.

About Qriocity Ventures Private Limited

Qriocity Ventures Private Limited is a cutting-edge edtech company dedicated to elevating students' academic and professional pursuits. With a core focus on projects, courses, and training, Qriocity offers a comprehensive platform where students can access a vast library of project templates, step-by-step guides, and interactive learning modules. Each resource is crafted by industry experts and educators to ensure content relevance and pedagogical effectiveness. For students seeking hands-on training, Qriocity's immersive workshops and virtual labs provide real-world applications, bridging the gap between theory and practice. The company's adaptive learning algorithms personalize the user experience, making it tailor-fit for every learner's unique needs.

Job Skills

  • Communications

Job Overview

Apply Here