Customer Service/Customer Support Internship
Company Name | Qriocity Ventures Private Limited |
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Location | Chennai |
Start Date | Between 4th Jul'24 and 8th Aug'24 |
Duration | 3 Months |
Stipend | ₹ 15,000-25,000 /month |
Apply By | 20 Aug' 24 |
Posted | 3 days ago |
Internship Type | In-office |
Applicants | 5 openings |
About the Internship
Selected intern's day-to-day responsibilities include:
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring their satisfaction and building strong customer relationships.
- Resolve customer issues efficiently, providing accurate and helpful information while maintaining a friendly and empathetic attitude.
- Collaborate with cross-functional teams to address customer concerns, ensuring smooth communication and effective problem-solving.
- Document customer interactions and maintain accurate records of inquiries, comments, and feedback, contributing to our continuous improvement efforts.
- Proactively identify trends and recurring issues, sharing insights with the team to improve our products and services.
- Stay up-to-date with Qriocity Ventures' offerings and updates, ensuring thorough knowledge to address customer needs effectively.
- Contribute to ongoing projects and initiatives, actively participating in team meetings and brainstorming sessions, and offering fresh perspectives to enhance our customer support processes.
Who Can Apply
- Are available for full-time (in-office) internship.
- Can start the internship between 4th Jul'24 and 8th Aug'24.
- Are available for a duration of 3 months.
- Have relevant skills and interests.
About Qriocity Ventures Private Limited
Qriocity Ventures Private Limited is a cutting-edge edtech company dedicated to elevating students' academic and professional pursuits. With a core focus on projects, courses, and training, Qriocity offers a comprehensive platform where students can access a vast library of project templates, step-by-step guides, and interactive learning modules. Each resource is crafted by industry experts and educators to ensure content relevance and pedagogical effectiveness. For students seeking hands-on training, Qriocity's immersive workshops and virtual labs provide real-world applications, bridging the gap between theory and practice. The company's adaptive learning algorithms personalize the user experience, making it tailor-fit for every learner's unique needs.
Job Skills
- Communications